Last updated: August 23, 2026
Graphinaut respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from the Graphinaut website.
Graphinaut is a sole proprietorship operating under the fictitious business name Graphinaut.
If you have questions about this Privacy Policy or how your personal information is handled, please contact us at info@graphinaut.com.
1. Information We Collect
We collect information that you provide directly to us, as well as certain information generated when you use our website.
Information you provide directly
Depending on how you interact with Graphinaut, we may collect:
- Your name
- Email address
- Billing address
- Shipping address
- Telephone number, if you provide one
- Account login and account-related information
- Information associated with your orders and purchases
- Messages and other information you provide through our customer contact form
- Other information you voluntarily provide when communicating with us
When you create a customer account, we use the information you provide to establish and manage your account.
When you place an order, we collect information necessary to process the transaction, provide customer service, and fulfill and deliver your order.
Information collected automatically
When you visit or use the website, certain technical information may be collected automatically, such as your IP address, browser type, device information, and information relating to your use of the website.
Our website also uses cookies and similar technologies that are necessary for website functionality, customer accounts, shopping-cart functionality, and other essential WooCommerce and WordPress functions.
2. How We Use Personal Information
We use personal information as necessary to operate Graphinaut and provide our products and services.
This may include using your information to:
- Create and manage customer accounts
- Process and fulfill orders
- Process payments
- Calculate applicable taxes and shipping charges
- Arrange production and shipment of purchased products
- Communicate with you about your orders
- Send order confirmations, receipts, account-related messages, and other transactional communications
- Respond to questions and customer-service requests
- Provide, maintain, and improve our website
- Protect the security and integrity of our website and services
- Detect, prevent, and address fraud, abuse, security issues, and other unlawful activity
- Comply with applicable legal, accounting, tax, and regulatory requirements
- Exercise or defend legal rights when necessary
We do not currently use your personal information for targeted advertising or sell your personal information to third parties.
3. Customer Accounts
You may be able to place an order as a guest or create a Graphinaut customer account.
If you create an account, we use the information associated with that account to provide account functionality, maintain your order history, manage your saved information, and provide related customer services.
You may access and update certain account information through the My Account section of the website.
4. Orders and Payment Processing
When you place an order, we collect information necessary to process and fulfill your purchase.
Payments are processed through the payment methods available at checkout, which currently include WooPayments and PayPal.
Depending on the payment method you select, payment information is transmitted to the applicable payment provider for processing. Graphinaut does not use customer payment information for advertising or marketing purposes.
Payment providers may process personal information in accordance with their own privacy policies and terms.
5. Order Fulfillment and Shipping
Graphinaut works with third-party fulfillment providers to produce and ship certain products.
For orders requiring fulfillment by these providers, we may provide information necessary to manufacture, fulfill, and ship your order, including information such as your name, shipping address, order details, and other information necessary to complete the order.
Our current fulfillment providers include:
- CreativeHub, for applicable fine-art print products
- Printful, for applicable apparel products
These providers may process personal information in accordance with their own privacy policies and terms.
6. Website Hosting and Email
Graphinaut’s website and related services are hosted using Hostinger.
Hostinger also provides Graphinaut’s business email services. Personal information may therefore be processed through Hostinger’s systems as necessary to operate the website and provide email communications.
Graphinaut uses email for purposes such as order notifications, account-related communications, password resets, customer-service communications, and other transactional messages.
We do not currently use a separate third-party email marketing platform.
7. Customer Contact Form
Graphinaut provides a customer contact form through which you may voluntarily provide:
- First and last name
- Email address
- Message content
We use information submitted through the contact form to respond to your inquiry and provide customer service.
We do not use contact-form submissions for unrelated marketing purposes.
8. Cookies and Similar Technologies
Graphinaut uses cookies and similar technologies that are necessary to operate the website and provide requested functionality.
For example, WordPress and WooCommerce may use cookies or similar technologies to support:
- Customer accounts and login sessions
- Shopping-cart functionality
- Checkout
- Customer preferences
- Website security
- Other essential website functionality
Some cookies may be temporary and expire when you close your browser, while others may remain for a longer period as necessary for their intended function.
You can configure your browser to block or delete cookies. However, disabling certain cookies may affect the functionality of the website, including account, cart, or checkout features.
Graphinaut does not currently use Google Analytics, Meta Pixel, or other third-party advertising or behavioral-tracking platforms.
9. Information We Share
Graphinaut does not sell or rent your personal information.
We may disclose personal information to service providers and other parties when reasonably necessary to operate the business and provide products and services. These may include:
- Payment processors, such as WooPayments and PayPal
- Product fulfillment providers, such as CreativeHub and Printful
- Website hosting and email service providers, such as Hostinger
- Other service providers that assist us in operating the website or fulfilling your requests
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, property, or safety of Graphinaut, our customers, or others
- Detect, prevent, or investigate fraud, security incidents, or unlawful activity
- Enforce our terms, policies, or other agreements
- Establish, exercise, or defend legal claims
We do not currently share customer information with third parties for their own advertising or marketing purposes.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
The length of time information is retained depends on the type of information and the purpose for which it was collected.
For example, we may retain:
- Customer account information while an account remains active or as otherwise necessary
- Order and transaction information for as long as necessary to fulfill the order, provide customer service, maintain business records, and comply with applicable legal, tax, accounting, and other obligations
- Customer-service communications for as long as reasonably necessary to respond to inquiries and maintain appropriate business records
We may retain certain information after an account is closed or an order is completed when retention is reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain financial and tax records, or protect our legal rights.
11. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by our systems.
12. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights regarding your personal information.
These may include the right to:
- Request information about the personal information we collect and use
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Request information about the categories of personal information we collect and the purposes for which we use it
- Exercise other privacy rights provided by applicable law
Some information may need to be retained when we are required or permitted by law to do so, including information necessary for legal, tax, accounting, security, fraud-prevention, or other legitimate business purposes.
To submit a privacy-related request, contact us at info@graphinaut.com.
We may need to verify your identity before completing certain requests in order to protect your personal information.
13. California Privacy Rights
If you are a California resident, California law may provide you with additional rights concerning your personal information, depending on whether and to what extent those laws apply to Graphinaut.
Where applicable, these rights may include rights to request access to, correction of, or deletion of personal information, as well as other rights provided under California privacy law.
Graphinaut does not sell personal information.
Graphinaut also does not currently use personal information for cross-context behavioral advertising or share personal information with third parties for their own advertising purposes.
To submit a California privacy request, contact info@graphinaut.com.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
14. Children’s Privacy
Graphinaut’s website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us at info@graphinaut.com so that we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When we make changes, we will update the Last updated date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Graphinaut
Email: info@graphinaut.com